Leo had bought the MacBook Pro refurbished from a third-party seller on a discount site. The listing said: “Excellent condition. 1-year warranty included.” So when the screen went dark, he assumed he was covered. He called Apple Support.
When Leo’s MacBook Pro screen flickered and died three days before his important thesis defense, he felt the familiar dread of an unbacked-up hard drive and an expired warranty. apple macbook pro warranty
“Sure, we’ll fix it,” the man said. “Just ship it to our repair center in Nevada. Processing takes 6–8 weeks. You pay shipping both ways. And there’s a $99 diagnostic fee, non-refundable.” Leo had bought the MacBook Pro refurbished from