Epicremotedesktop Nychhc May 2026

Here is everything you need to know about accessing Epic remotely within the NYCHHC ecosystem. Epic Remote Desktop is not a standard software download. It is a virtual desktop interface (often utilizing Citrix or VMware technologies) that allows authorized NYCHHC personnel to log into a secure, off-site version of the Epic Hyperspace client.

While NYCHHC utilizes the platform (branded internally as EpicCare ), access from outside the secure hospital network requires a specific gateway: Epic Remote Desktop (also known as Epic Hyperspace Remote Access).

In the fast-paced environment of the nation’s largest public health system, NYC Health + Hospitals (NYCHHC) , accessibility to patient data is not a luxury—it is a critical component of public safety. For clinicians, administrators, and support staff, the ability to access the Electronic Health Record (EHR) remotely is essential.