Kayako Fusion May 2026

Today, the remaining Fusion installs are running on forgotten VPS servers, held together by duct tape and PHP 5.6. Most teams have migrated to Zendesk, Help Scout, or Intercom.

If you have been in the customer support or SaaS space for more than ten years, two words still carry a certain weight: . kayako fusion

But for those of us who remember editing templates/default/css/style.css at 1 AM just to change the button color? We miss it. Today, the remaining Fusion installs are running on