You don’t need to leave Miradore. You just need to let your users talk to you while you manage their device.
Start by mapping out the top 5 questions your users ask daily. If those questions require you to look up a device ID in Miradore, you need chat integration. Need help connecting Miradore’s API to your chat system? Drop a comment below or contact our integration team. miradore chat
The most common IT ticket is “Forgot my PIN/Password.” With an embedded chat, you can verify the user’s identity via SSO within the chat, then use Miradore to issue a temporary access code or trigger a reset script. The user never waits on hold. You don’t need to leave Miradore