Dr. Elara Vance was the Head of Production at Sweet Virtue Confections , a mid-sized company known for its luxury, hand-crafted chocolates. For five years, their "Midnight Bliss" truffle—a dark chocolate shell with a liquid salted-caramel core—had won awards.
“Ms. Vance,” the manager said, his voice tight. “A guest found a shard of glass in their Midnight Bliss truffle. We’ve pulled all 500 boxes you shipped last week.” what is batch manufacturing record
Thanks to the BMR, Elara knew exactly which products were affected: only Batch #401, made on June 14th, on Line 3, during the second shift. The 500 boxes sent to the hotel were all from that batch. The 2,000 boxes in the warehouse from Batches #399, #400, and #402 were perfectly safe. We’ve pulled all 500 boxes you shipped last week
“There,” Elara pointed. “Why the substitution?” made on June 14th
They rushed to the raw material storage. They found the remaining jar of Lot #V-055—crushed vanilla beans. It was a glass jar. Elara’s heart sank.